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Contact Us

Our Financial Aid and Scholarships staff remain available to assist you remotely Monday through Friday between 8:30 AM and 4:30 PM.

Visit our FAQs to get answers to some of our most frequently asked questions.

Email Us for general questions about your financial aid. Responses are generally provided within one to two business days. If your question requires an in-depth response, you will be connected with your Financial Aid Counselor or appropriate staff.

To safeguard your personal information, please do not send sensitive information, including documents with Social Security Numbers, to us via email.

Call Us at 410-455-2387 to connect with a financial aid representative. We can answer questions about financial aid options and the status of your financial aid.

Billing, Refund and Payment Plan Questions are best answered by our colleagues in Student Business Services.

Visit our Financial Aid Virtual Front Counter via Webex. Our staff are available Monday through Friday between 8:30 AM and 4:00 PM to offer general information and direct you to appropriate resources.

Connect with Our Staff via the contact information below. We are generally able to reply within two business days, but responses may take longer during August and January’s busiest weeks.

Office of Financial Aid and Scholarships

UNIT PHONE FAX CONTACT FORM
Financial Aid 410-455-2387 Currently Unavailable Contact Us
Merit Scholarships Coming Soon Currently Unavailable Contact Us

Students are encouraged to work directly with their Financial Aid Counselor. Counselors are assigned based on the student’s last name and are available by phone or email, and in-person by appointment.

Financial Aid

NAME TITLE PHONE EMAIL
Erica Ibarguen Financial Aid Counselor
Counsels A, B, Ki-Kz, N
410-455-2799 Contact Erica Ibarguen
Ben Zimmitti Financial Aid Counselor
Counsels D, E, F, G, L, V
410-455-5691 Contact Ben Zimmitti
Shanice Harris Financial Aid Counselor
Counsels J, Ka-Kh, P, R, W, X
410-455-2881 Contact Shanice Harris
Dani Hollis Financial Aid Counselor
Counsels H, M, O, Q, U, Y, Z
410-455-3633 Contact Dani Hollis
Hope Weisman Senior Financial Aid Counselor
Counsels C, I, S, T
410-455-2877 Contact Hope Weisman
Shelly Kessler Assistant Director & Counselor Supervisor 410-455-8077 Contact Shelly Kessler
Nina Wickham Student Services Coordinator
410-455-5631 Contact Nina Wickham
Joseph Michelizzi Assistant Director 410-455-2888 Contact Joseph Michelizzi
Colleen Lindbeck Senior Associate Director 410-455-8148 Contact Colleen Lindbeck

Merit Scholarships

NAME TITLE PHONE EMAIL
Andrea Padilla Program Specialist 443-612-2948 Contact Andrea Padilla
Liz Hilinski General Associate Contact Liz Hilinski
Chanel Viator Assistant Director 410-455-2885 Contact Chanel Viator

Financial Smarts

NAME TITLE PHONE EMAIL
Hannah Sadollah Program Specialist, Financial Literacy and Education 410-455-5739 Contact Hannah Sadollah

Audit and Compliance

NAME TITLE PHONE EMAIL
Natasha Lysenko Program Management Specialist I 410-455-2910 Contact Natasha Lysenko
Joe Scott Compliance Specialist 410-455-6895 Contact Joe Scott

PS SA, IT, and Reporting

NAME TITLE PHONE EMAIL
Cory Ziegenfuss Associate Director 410-455-1340 Contact Cory Ziegenfuss

Director

NAME TITLE PHONE EMAIL
Shannon Millard Admin Assistant 410-455-2882 Contact Shannon Millard
Andrea Cipolla Director 410-455-1517 Contact Andrea Cipolla

Have a question about charges on your E-Bill, late fees, making a payment to your account or the Monthly Payment Plan? While our physical campus is closed due to COVID-19 restrictions, the UMBC Student Business Services team will be working remotely to address questions and concerns through e-mails and RT requests. We appreciate your patience during this rapidly changing situation. For any questions please submit an online request for help at https://sbs.umbc.edu/contact-us/