Contact Us
UMBC is closely monitoring the coronavirus (COVID-19) outbreak. As the situation continues to change, our top priority is the health and safety of our community.
The Office of Financial Aid and Scholarships staff are available to assist you remotely throughout campus closures during all regular business hours — Monday through Friday between 8:30 AM and 4:30 PM.
Please use our contact form below for general inquiries. If you would like to speak with a staff member about a specific concern, we are able to set up a conference meeting. Please use the staff member’s contact link below to request an appointment and you will receive a response with availability and conferencing access instructions.
All requests for communication will be addressed within two business days of receipt.
Financial Aid and Scholarships staff are available to answer your questions about federal, state, and institutional grants, scholarships, and loans. All documents received are logged and linked to your financial aid record. myUMBC Alerts will disappear within two (2) business days of receipt. Please continue to monitor your myUMBC account for correspondence or requests from our office and staff.
To safeguard your personal information, please do not send sensitive information, including documents with Social Security Numbers, to us via e-mail.
Office of Financial Aid and Scholarships
| UNIT | PHONE | FAX | CONTACT FORM |
| Financial Aid | 410-455-2387 | Currently Unavailable | Contact Us |
| Merit Scholarships | 410-455-3813 | Currently Unavailable | Contact Us |
Students are encouraged to work directly with their Financial Aid Counselor. Counselors are assigned based on the student’s last name and are available by phone or email, and in-person by appointment.
Client Services Unit
| NAME | TITLE | PHONE | |
| Chanel Viator | Financial Aid Counselor Counsels A, B, N, Ki-Kz |
410-455-2885 | Contact Chanel Viator |
| Hope Weisman | Financial Aid Counselor Counsels C, S, I, T |
410-455-2877 | Contact Hope Weisman |
| Nina Wickham | Financial Aid Counselor Counsels D, E, F, G, L, V, Z |
410-455-5631 | Contact Nina Wickham |
| Shanice Harris | Financial Aid Counselor Counsels J, Ka-Kh, P, R, W, X |
410-455-2881 | Contact Shanice Harris |
| Dani Hollis | Financial Aid Counselor Counsels H, M, O, Q, U, Y |
410-455-3633 | Contact Dani Hollis |
| Shelly Kessler | Assistant Director & Counselor Supervisor | 410-455-8077 | Contact Shelly Kessler |
| Vacant | Student Services Coordinator | 410-455- | Contact |
| Joseph Michelizzi | Assistant Director, Student Services | 410-455-2888 | Contact Joseph Michelizzi |
| Colleen Lindbeck | Associate Director | 410-455-8148 | Contact Colleen Lindbeck |
Merit Scholarships Unit
| NAME | TITLE | PHONE | |
| Andrea Padilla | Program Specialist | 443-612-2948 | Contact Andrea Padilla |
| Liz Hilinski | General Associate | Contact Liz Hilinski | |
| Keia Brown | Associate Director | 410-455-8911 | Contact Keia Brown |
Audit and Compliance Unit
| NAME | TITLE | PHONE | |
| Natasha Lysenko | Prgm. Mgt. Specialist I | 410-455-2910 | Contact Natasha Lysenko |
| Joe Scott | Compliance Specialist | 410-455-6895 | Contact Joe Scott |
| Vacant | Associate Director | 410-455- | Contact |
PS SA, IT, and Reporting Unit
| NAME | TITLE | PHONE | |
| Cory Ziegenfuss | Associate Director | 410-455-1340 | Contact Cory Ziegenfuss |
Director
| NAME | TITLE | PHONE | |
| Shannon Millard | Admin Assistant | 410-455-2882 | Contact Shannon Millard |
| Jane Hickey | Director | 410-455-1517 | Contact Jane Hickey |
Have a question about charges on your E-Bill, late fees, making a payment to your account or the Monthly Payment Plan? While our physical campus is closed due to COVID-19 restrictions, the UMBC Student Business Services team will be working remotely to address questions and concerns through e-mails and RT requests. We appreciate your patience during this rapidly changing situation. For any questions please submit an online request for help at https://sbs.umbc.edu/contact-us/