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Contact Us

Financial Aid and Scholarships staff are available to answer your questions about federal, state, and institutional grants, scholarships, and loans.

The office is located pondside in the lower level of the Library adjacent to the Office of Undergraduate Admissions and Orientation. Our office hours are Monday through Friday, 8:30 am – 4:30 pm. We will respond to all inquiries within two (2) business days of receipt.

UNIT PHONE FAX CONTACT FORM
Financial Aid 410-455-2387 410-455-3322 Contact Us
Merit Scholarships 410-455-3813 410-455-3322 Contact Us

To safeguard your personal information, please do not send sensitive information, including documents with Social Security Numbers, to us via e-mail.

Financial Aid and Scholarships staff are available to answer your questions about federal, state, and institutional grants, scholarships, and loans. All documents received are logged and linked to your financial aid record. myUMBC Alerts will disappear within two (2) business days of receipt. Please continue to monitor your myUMBC account for correspondence or requests from our office and staff.

We encourage you to submit any documentation, including Verification forms and loan applications, as quickly as possible to ensure processing ahead of billing due dates, late fee assessments, and other deadlines.

The Office of Financial Aid and Scholarships has experienced a number of staff transitions in recent months. These transitions have impacted the office as a whole but in particular our Counseling Unit. As a result, we have had to temporarily suspend our typical assignment of a Financial Aid Counselor to each student applying for financial aid. This decision was made to streamline our processes and to ensure every aspect of a student’s financial aid account is addressed as efficiently as possible.

Regrettably, this transition has made it difficult for our office to uphold our publicized four-week processing time. Currently, our top priority is ensuring that all students who have submitted all required documents by mid-May are processed and awarded before the end of June. If an unforeseen circumstance prevents us from meeting that goal, please rest assured that your aid package will be in place prior to receiving your Fall 2018 bill on August 1.

We would also like to share the good news that our Counseling Unit will return to full capacity in the near future. Once our new Counselors have completed their training, we will let students know who their assigned Financial Aid Counselor will be.

As always, we truly appreciate your patience.

Have a question about charges on your E-Bill, late fees, making a payment to your account, or the Monthly Payment Plan? Contact Student Business Services (SBS). SBS is located on the third floor of the Administration Building. You can also call SBS at (410) 455-2288, or submit an online Request for Help.