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On August 15th starting at 8:00AM, UMBC’s Division of Information Technology (DoIT) will be performing maintenance on the campus voicemail and call processing systems. DoIT expects this maintenance window to be 8 hours. During the maintenance window, callers and users will not have access to Voicemail to record or retrieve messages. Due to the expected Voicemail outage, we encourage you to consider using e-mail to contact our office on August 15th.

 The office is located pondside in the lower level of the Library adjacent to the Office of Undergraduate Admissions and Orientation. Our office hours are Monday through Friday, 8:30 am – 4:30 pm. We will respond to all inquiries within two (2) business days of receipt.

Financial Aid and Scholarships staff are available to answer your questions about federal, state, and institutional grants, scholarships, and loans. All documents received are logged and linked to your financial aid record. myUMBC Alerts will disappear within two (2) business days of receipt. Please continue to monitor your myUMBC account for correspondence or requests from our office and staff.

To safeguard your personal information, please do not send sensitive information, including documents with Social Security Numbers, to us via e-mail.

Office of Financial Aid and Scholarships

UNIT PHONE FAX CONTACT FORM
Financial Aid 410-455-2387 410-455-3322 Contact Us
Merit Scholarships 410-455-3813 410-455-3322 Contact Us

Students are encouraged to work directly with their Financial Aid Counselor. Counselors are assigned based on the student’s last name and are available by phone or email, and in-person by appointment.

Client Services Unit

NAME TITLE PHONE EMAIL
Chanel Viator Financial Aid Counselor
Counsels A, B, H, Q
410-455-2885 Contact Chanel Viator
Hope Weisman Financial Aid Counselor
Counsels C, S, T
410-455-2877 Contact Hope Weisman
Logan Dean Financial Aid Counselor
Counsels K, L, M, Y
410-455-2799 Contact Logan Dean
Nina Wickham Financial Aid Counselor
Counsels D E, F G, I, N, U V
410-455-5631 Contact Nina Wickham
Shanice Harris Financial Aid Counselor
Counsels J, O, P, R, W, X, Z
410-455-2881 Contact Shanice Harris
Shelly Kessler Assistant Director & Counselor Supervisor 410-455-8077 Contact Shelly Kessler
Joseph Michelizzi Front Office Coordinator 410-455-2888 Contact Joseph Michelizzi
Jennifer Sandler Assistant Director, Student Services 410-455-3831 Contact Jennifer Sandler
Colleen Lindbeck Associate Director 410-455-8148 Contact Colleen Lindbeck

Merit Scholarships Unit

NAME TITLE PHONE EMAIL
Liz Hilinski Assistant Director 410-455-1310 Contact Liz Hilinski
Keia Brown Associate Director 410-455-8911 Contact Keia Brown

Audit and Compliance Unit

NAME TITLE PHONE EMAIL
Natasha Lysenko Prgm. Mgt. Specialist I 410-455-2910 Contact Natasha Lysenko
Joe Scott Compliance Specialist 410-455-6895 Contact Joe Scott
Gloria Holt Associate Director 410-455-8460 Contact Gloria Holt

PS SA, IT, and Reporting Unit

NAME TITLE PHONE EMAIL
Cory Ziegenfuss Associate Director 410-455-1340 Contact Cory Ziegnefuss

Director

NAME TITLE PHONE EMAIL
Shannon Millard Admin Assistant 410-455-2882 Contact Shannon Millard
Jane Hickey Director 410-455-1517 Contact Jane Hickey

Have a question about charges on your E-Bill, late fees, making a payment to your account, or the Monthly Payment Plan? Contact Student Business Services (SBS). SBS is located on the third floor of the Administration Building. You can also call SBS at (410) 455-2288, or submit an online Request for Help.