Contact Us
Our Financial Aid and Scholarships staff remain available to assist you remotely Monday through Friday between 8:30 AM and 4:30 PM.
Visit our FAQs to get answers to some of our most frequently asked questions.
Email Us for general questions about your financial aid. Responses are generally provided within one to two business days. If your question requires an in-depth response, you will be connected with your Financial Aid Counselor or appropriate staff.
To safeguard your personal information, please do not send sensitive information, including documents with Social Security Numbers, to us via email.
Call Us at 410-455-2387 to connect with a financial aid representative. We can answer questions about financial aid options and the status of your financial aid.
Billing, Refund and Payment Plan Questions are best answered by our colleagues in Student Business Services.
Visit our Financial Aid Virtual Front Counter via Webex. Our staff are available Monday through Friday between 8:30 AM and 4:00 PM to offer general information and direct you to appropriate resources.
Connect with Our Staff via the contact information below. We are generally able to reply within two business days, but responses may take longer during August and January’s busiest weeks.
Office of Financial Aid and Scholarships
| UNIT | PHONE | FAX | CONTACT FORM |
| Financial Aid | 410-455-2387 | Currently Unavailable | Contact Us |
| Merit Scholarships | Coming Soon | Currently Unavailable | Contact Us |
Students are encouraged to work directly with their Financial Aid Counselor. Counselors are assigned based on the student’s last name and are available by phone or email, and in-person by appointment.
Financial Aid
| NAME | TITLE | PHONE | |
| Erica Ibarguen | Financial Aid Counselor Counsels A, B, Ki-Kz, N |
410-455-2799 | Contact Erica Ibarguen |
| Ben Zimmitti | Financial Aid Counselor Counsels D, E, F, G, L, V |
410-455-5691 | Contact Ben Zimmitti |
| Shanice Harris | Financial Aid Counselor Counsels J, Ka-Kh, P, R, W, X |
410-455-2881 | Contact Shanice Harris |
| Dani Hollis | Financial Aid Counselor Counsels H, M, O, Q, U, Y, Z |
410-455-3633 | Contact Dani Hollis |
| Hope Weisman | Senior Financial Aid Counselor Counsels C, I, S, T |
410-455-2877 | Contact Hope Weisman |
| Shelly Kessler | Assistant Director & Counselor Supervisor | 410-455-8077 | Contact Shelly Kessler |
| Nina Wickham | Student Services Coordinator |
410-455-5631 | Contact Nina Wickham |
| Joseph Michelizzi | Assistant Director | 410-455-2888 | Contact Joseph Michelizzi |
| Colleen Lindbeck | Senior Associate Director | 410-455-8148 | Contact Colleen Lindbeck |
Merit Scholarships
| NAME | TITLE | PHONE | |
| Andrea Padilla | Program Specialist | 443-612-2948 | Contact Andrea Padilla |
| Liz Hilinski | General Associate | Contact Liz Hilinski | |
| Chanel Viator | Assistant Director | 410-455-2885 | Contact Chanel Viator |
Financial Smarts
| NAME | TITLE | PHONE | |
| Hannah Sadollah | Program Specialist, Financial Literacy and Education | 410-455-5739 | Contact Hannah Sadollah |
Audit and Compliance
| NAME | TITLE | PHONE | |
| Natasha Lysenko | Program Management Specialist I | 410-455-2910 | Contact Natasha Lysenko |
| Joe Scott | Compliance Specialist | 410-455-6895 | Contact Joe Scott |
PS SA, IT, and Reporting
| NAME | TITLE | PHONE | |
| Cory Ziegenfuss | Associate Director | 410-455-1340 | Contact Cory Ziegenfuss |
Director
| NAME | TITLE | PHONE | |
| Shannon Millard | Admin Assistant | 410-455-2882 | Contact Shannon Millard |
| Andrea Cipolla | Director | 410-455-1517 | Contact Andrea Cipolla |
Have a question about charges on your E-Bill, late fees, making a payment to your account or the Monthly Payment Plan? While our physical campus is closed due to COVID-19 restrictions, the UMBC Student Business Services team will be working remotely to address questions and concerns through e-mails and RT requests. We appreciate your patience during this rapidly changing situation. For any questions please submit an online request for help at https://sbs.umbc.edu/contact-us/