Contact Us
The Office of Financial Aid and Scholarships staff are available to assist you remotely throughout campus closures during all regular business hours — Monday through Friday between 8:30 AM and 4:30 PM.
Please use our contact form below for general inquiries. Requests for specific staff members should be sent through their individual contact links below. Please allow up to two business days for a reply to all phone and email requests.
To safeguard your personal information, please do not send sensitive information, including documents with Social Security Numbers, to us via email.
Office of Financial Aid and Scholarships
| UNIT | PHONE | FAX | CONTACT FORM |
| Financial Aid | Currently Unavailable | Currently Unavailable | Contact Us |
| Merit Scholarships | Currently Unavailable | Currently Unavailable | Contact Us |
Students are encouraged to work directly with their Financial Aid Counselor. Counselors are assigned based on the student’s last name and are available by phone or email, and in-person by appointment.
Financial Aid
| NAME | TITLE | PHONE | |
| Erica Ibarguen | Financial Aid Counselor Counsels A, B, Ki-Kz, N |
410-455-2799 | Contact Erica Ibarguen |
| Ben Zimmitti | Financial Aid Counselor Counsels D, E, F, G, L, V |
Contact Ben Zimmitti | |
| Shanice Harris | Financial Aid Counselor Counsels J, Ka-Kh, P, R, W, X |
410-455-2881 | Contact Shanice Harris |
| Dani Hollis | Financial Aid Counselor Counsels H, M, O, Q, U, Y, Z |
410-455-3633 | Contact Dani Hollis |
| Hope Weisman | Senior Financial Aid Counselor Counsels C, I, S, T |
410-455-2877 | Contact Hope Weisman |
| Shelly Kessler | Assistant Director & Counselor Supervisor | 410-455-8077 | Contact Shelly Kessler |
| Nina Wickham | Student Services Coordinator |
410-455-5631 | Contact Nina Wickham |
| Joseph Michelizzi | Assistant Director | 410-455-2888 | Contact Joseph Michelizzi |
| Colleen Lindbeck | Senior Associate Director | 410-455-8148 | Contact Colleen Lindbeck |
FinancialSmarts
| NAME | TITLE | PHONE | |
| Hannah Sadollah | Program Specialist, Financial Literacy and Education | 410-455-5739 | Contact Hannah Sadollah |
Merit Scholarships
| NAME | TITLE | PHONE | |
| Andrea Padilla | Program Specialist | 443-612-2948 | Contact Andrea Padilla |
| Liz Hilinski | General Associate | Contact Liz Hilinski | |
| Chanel Viator | Assistant Director | 410-455-2885 | Contact Chanel Viator |
| Keia Brown | Associate Director | 410-455-8911 | Contact Keia Brown |
Audit and Compliance
| NAME | TITLE | PHONE | |
| Natasha Lysenko | Prgm. Mgt. Specialist I | 410-455-2910 | Contact Natasha Lysenko |
| Joe Scott | Compliance Specialist | 410-455-6895 | Contact Joe Scott |
| Vacant | Compliance Manager |
PS SA, IT, and Reporting
| NAME | TITLE | PHONE | |
| Cory Ziegenfuss | Associate Director | 410-455-1340 | Contact Cory Ziegenfuss |
Director
| NAME | TITLE | PHONE | |
| Shannon Millard | Admin Assistant | 410-455-2882 | Contact Shannon Millard |
| Jane Hickey | Director | 410-455-1517 | Contact Jane Hickey |
Have a question about charges on your E-Bill, late fees, making a payment to your account or the Monthly Payment Plan? While our physical campus is closed due to COVID-19 restrictions, the UMBC Student Business Services team will be working remotely to address questions and concerns through e-mails and RT requests. We appreciate your patience during this rapidly changing situation. For any questions please submit an online request for help at https://sbs.umbc.edu/contact-us/