Financial Aid and Scholarships staff are available to answer your questions about federal, state, and institutional grants, scholarships, and loans.

The office is located pondside in the lower level of the Library adjacent to the Office of Undergraduate Admissions and Orientation. Our office hours are Monday through Friday, 8:30 am – 4:30 pm. We will respond to all inquiries within two (2) business days of receipt.

To safeguard your personal information, please do not send sensitive information, including documents with Social Security Numbers, to us via e-mail.

Financial Aid and Scholarships staff are available to answer your questions about federal, state, and institutional grants, scholarships, and loans. All documents received are logged and linked to your financial aid record. myUMBC Alerts will disappear within two (2) business days of receipt. Processing of financial aid documents may take up to four (4) weeks. You should expect that processing times may approach this limit during high-volume periods, such as the start of each term, add/drop, and admissions deadlines. Please continue to monitor your myUMBC account for correspondence or requests from our office and staff.

We encourage you to submit any documentation, including Verification forms and loan applications, as quickly as possible to ensure processing ahead of billing due dates, late fee assessments, and other deadlines.

Have a question about charges on your E-Bill, late fees, making a payment to your account, or the Monthly Payment Plan? Contact Student Business Services (SBS). SBS is located on the third floor of the Administration Building. You can also call SBS at (410) 455-2288, or submit an online Request for Help.