COVID-19 (Coronavirus)
UMBC is open. The physical campus is closed, but courses are now online and employees are working remotely.
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Contact Us

UMBC is closely monitoring the coronavirus (COVID-19) outbreak. As the situation continues to change, our top priority is the health and safety of our community.

The Office of Financial Aid and Scholarships staff are available to assist you remotely throughout campus closures during all regular business hours — Monday through Friday between 8:30 AM and 4:30 PM.

Please use our contact form below for general inquiries. If you would like to speak with a staff member about a specific concern, we are able to set up a conference meeting. Please use the staff member’s contact link below to request an appointment and you will receive a response with availability and conferencing access instructions.

All requests for communication will be addressed within two business days of receipt.

Financial Aid and Scholarships staff are available to answer your questions about federal, state, and institutional grants, scholarships, and loans. All documents received are logged and linked to your financial aid record. myUMBC Alerts will disappear within two (2) business days of receipt. Please continue to monitor your myUMBC account for correspondence or requests from our office and staff.

To safeguard your personal information, please do not send sensitive information, including documents with Social Security Numbers, to us via e-mail.

Office of Financial Aid and Scholarships

Financial Aid 410-455-2387 Currently Unavailable Contact Us
Merit Scholarships 410-455-3813 Currently Unavailable Contact Us

Students are encouraged to work directly with their Financial Aid Counselor. Counselors are assigned based on the student’s last name and are available by phone or email, and in-person by appointment.

Client Services Unit

Chanel Viator Financial Aid Counselor
Counsels A, B, N, Ki-Kz
410-455-2885 Contact Chanel Viator
Hope Weisman Financial Aid Counselor
Counsels C, S, I, T
410-455-2877 Contact Hope Weisman
Nina Wickham Financial Aid Counselor
Counsels D, E, F, G, L, V, Z
410-455-5631 Contact Nina Wickham
Shanice Harris Financial Aid Counselor
Counsels J, Ka-Kh, P, R, W, X
410-455-2881 Contact Shanice Harris
Dani Hollis Financial Aid Counselor
Counsels H, M, O, Q, U, Y
410-455-3633 Contact Dani Hollis
Shelly Kessler Assistant Director & Counselor Supervisor 410-455-8077 Contact Shelly Kessler
Vacant Student Services Coordinator 410-455- Contact
Joseph Michelizzi Assistant Director, Student Services 410-455-2888 Contact Joseph Michelizzi
Colleen Lindbeck Associate Director 410-455-8148 Contact Colleen Lindbeck

Merit Scholarships Unit

Andrea Padilla Program Specialist 443-612-2948 Contact Andrea Padilla
Liz Hilinski General Associate Contact Liz Hilinski
Keia Brown Associate Director 410-455-8911 Contact Keia Brown

Audit and Compliance Unit

Natasha Lysenko Prgm. Mgt. Specialist I 410-455-2910 Contact Natasha Lysenko
Joe Scott Compliance Specialist 410-455-6895 Contact Joe Scott
Vacant Associate Director 410-455- Contact

PS SA, IT, and Reporting Unit

Cory Ziegenfuss Associate Director 410-455-1340 Contact Cory Ziegenfuss


Shannon Millard Admin Assistant 410-455-2882 Contact Shannon Millard
Jane Hickey Director 410-455-1517 Contact Jane Hickey

Have a question about charges on your E-Bill, late fees, making a payment to your account or the Monthly Payment Plan? While our physical campus is closed due to COVID-19 restrictions, the UMBC Student Business Services team will be working remotely to address questions and concerns through e-mails and RT requests. We appreciate your patience during this rapidly changing situation.  For any questions please submit an online request for help at