Our Financial Aid and Scholarships staff are available to assist you Monday through Friday between 8:30 AM and 4:30 PM.
Visit our FAQs to get answers to some of our most frequently asked questions.
If your inquiry is related to your UMBC Merit Scholarship, contact our Merit Scholarship unit directly.
Billing, Refund and Payment Plan Questions are best answered by our colleagues in Student Business Services.
Contact Us with questions about your financial aid. You will receive a response within 1-3 business days.
Call Us at 410-455-2387 to connect with a financial aid representative. We can answer questions about financial aid options and the status of your financial aid.
Office of Financial Aid and Scholarships
Phone
Contact Form
Financial Aid
Students are encouraged to work directly with their Financial Aid Counselor. Counselors are assigned based on the student’s last name.
Contact Your Financial Aid Counselor
Name
Title
Senior Financial Aid Counselor- A, C, J
Financial Aid Counselor- B, Q, S
Financial Aid Counselor- D, E, G, O V, Z
Financial Aid Counselor- N, P, R, T
Shelly Kessler
Assistant Director & Counselor Supervisor
Natalie Smith
Financial Aid Services Coordinator
Nina Wickham
Assistant Director
Colleen Lindbeck
Senior Associate Director
Merit Scholarships
Name
Title
Program Specialist
Briana Cross
Assistant Director
Jenn Volberding
Associate Director
Audit and Compliance
Name
Title
Natasha Lysenko
Program Management Specialist
PS SA, IT, and Reporting
Name
Title
Cory Ziegenfuss
Associate Director
Director
Name
Title
Shannon Millard
Admin Assistant
Andrea Cipolla
Director
To safeguard your personal information, please do not send sensitive information, including documents with Social Security Numbers, to us via email.